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(Note: You may still register for our classes via traditional methods as well.
Click here for instructions.)
1. How do I register for classes online?
Select the course(s) you wish to
attend, click on “Add to Shopping Cart,” and proceed through checkout.
2. What
forms of payment can I use?
If you register online, you may use your Visa or MasterCard.
If you
wish to pay by check, you may print out the registration form and mail the
completed form with your check.
3. Is
paying online safe?
Making
payments online is actually as safe and dependable as paying by mail. We use the
number one provider of credit card services online. This system uses
cutting-edge encryption technology to ensure that only those approved by you can
have access to your confidential information.
4. How
will I know if my payment went through?
After completing the payment
process, you will receive a confirmation message via e-mail. We encourage you to print this
page for your records.
5. Will
I receive a confirmation number?
A "Registration Number" will be provided with your confirmation email.
6. How
quickly will my payment be withdrawn from my bank account if I
pay
with my
check card?
Payments are generally processed in 2-4 days.
7. What
happens if a class is cancelled?
If Continuing Education at UNM
cancels a course for any reason, those pre-registered will be notified by
telephone, provided they have given us a daytime number. You will be given the
option to reschedule or have payment refunded in the method in which it was
received.
8. Will
my email address be shared with third parties?
Absolutely not! All personal
information is kept strictly confidential and will NEVER be shared with a third party for any reason. Necessary information is used for registration and to contact you for scheduling changes. Also, email addresses are added to our own promotions listserv for classes and special features. You may unsubscribe from these promotional emailings, sent in HTML format, at any time by using the "unsubscribe" link in the footer of any promotional email.
9. What
is the refund policy?
Your
tuition, minus a $15 cancellation fee per non-credit class, will be refunded if
a WRITTEN request is delivered, faxed to: 505-277-1990, or mailed and RECEIVED
72 hours prior to the first scheduled class. No refunds can be given after the
first scheduled class. This policy applies to all registrations, whatever method of payment. Phone requests will not be accepted. The $15 cancellation
fee applies to each refund request. There are no exceptions.
Immediate
cash refunds are not given for withdrawal from a class or when a class is
cancelled. If a refund is due or if overpayment has been made by check, there is
a 21-day hold period from the payment receipt date before the refund is
processed. MasterCard/VISA card refunds will be credited to the charge card.
Submit
your refund request in person at 1634 University Blvd. NE, Albuquerque, NM, just
north of Indian School, by fax to: 505-277-1990, or by mail to:
UNM Continuing Education
Attn: Registration
MSC07 4030
1 University of New Mexico
Albuquerque, NM 87131-0001.
10. Can I use
my UNM Tuition Remission with online registration?
Online
use of Tuition remission is not yet available. It is currently available for our other methods of registration. Click here for more information.
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