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Crucial Conversation: Tools for Talking When the Stakes are High

Course number : 22284   
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Learn how to constructively communicate in difficult and uncomfortable situations
Get tools to enhance your day-to-day conversations that can positively impact your professional and personal life

When people feel they can't discuss difficult workplace issues or be candid about performance, projects or quality, it can lead to low morale, reduced efficiency, increased costs, and project delays. Crucial Conversations, offered by the UNM Ombuds Office, provides conversation techniques that can e applied immediately to difficult situations that may occur in your day-to-day professional or personal life. 


In this 2-and-a-half-day workshop, you will learn how to:
  • Resolve individual and group disagreements
  • Speak persuasively, not abrasively, about high-stakes, emotional, or controversial topics
  • Foster teamwork and better decision-making
  • Build teams that work together and act with unity and conviction

Participants will receive a certificate upon course completion.

Important Note: The course is only open to UNM Staff and Faculty

Class Details

3 Sessions
Days of the Week :Multiple Days of the Week :
  Weekly - Tue.  
  Weekly - Tue.  

Location : UNM Main Campus Location : 
  UNM Main Campus.

Instructor : Anne Lightsey 

 

Notice

Please read:  Important Note: The course is only open to UNM Staff and Faculty

Tuition: 

$400.00


Registration Closes On
Tuesday, April 16, 2019 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
4/16/2019 - 4/23/2019 Weekly - Tue 9:00 AM - 4:40 PM Albuquerque, UNM Main Campus  Map Anne Lightsey 
4/30/2019 - 4/30/2019 Weekly - Tue 9:00 AM - 12:00 PM Albuquerque, UNM Main Campus  Map Anne Lightsey 

Other Class Offerings